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Payment & Policies

How Do Members Pay For Bookings or Merch?

Members can register for club activities and events, and purchase MBPC Café items or merchandise in several ways:

Payment Method on File: Charge to your MBPC Court Reserve account (credit card/ACH on file) which is protected/encrypted through SafeSave, our credit card processor.

Credit Card or Check: Provide an alternative credit card or check at the front desk or by calling the Club 609.883.MBPC

Discount Cards/Gift Certificates/Guest Passes/Punches: Upon presentation to the Front Desk, all discounts, gift cards, guest passes and/or punches will be applied/credited to your account.  It is critical that you ask the Front Desk prior to playing to credit/adjust your account when you are using a benefit/pass, etc.

How do Guests / Non-Members Pay?

Guests and Non-Members are welcome to participate in most Club activities. See our Guest Policy for how Guests /Non-Members will be charged.

Members Can Pay for Guests/Non-Members: Members may pay the fees for Guests/Non-Members they host on a private court rental only by requesting this at the Front Desk at time of check-in. This will direct their guests’ share of the court rental, as well as, their Guest Fees ($5 hourly fee), to the Members’ monthly invoice. If they do not request this, the system defaults to splitting fees equally across all players. Members may also apply a GUEST PASS (equal to the $5 Hourly Guest Fee only) which must be presented to the Front Desk at time of arrival.
NOTE: For Social Play or other Special Events that a Guest registers for him/herself, members are unable to pay for their Guests’ registration fees– Guests must pay directly.

Guests/Non-Members Can Pay for Themselves: Non-Members (those individuals with Court Reserve accounts) may book on-line 24 hours in advance (48 hours during the summer months) to reserve courts and/or register for any Club events, space permitting. Guests without Non-Member accounts will have to sign a waiver at the Front Desk, Non-Members will have signed this electronically during account creation. Both Guests/Non-Members must make payment prior to participating in scheduled event. Please arrive 15 minutes prior to your activity.

When Am I Invoiced?

Initial Membership: New membership fees are processed immediately as PAID (by the member or an MBPC Staff Member) using the payment profile you entered at time of account creation. Memberships are non-refundable, non-transferrable and cannot be suspended or put on-hold.

Membership Renewal: All memberships renew automatically at time of expiration. You must TAKE ACTION to cancel on-line through the membership portal or by emailing the Front Desk at info@playmbpc.com should you want to discontinue your membership.

Activities and Items: For all club activities and events that have been charged to your MBPC Court Reserve account and for any MBPC Café items or merchandise purchased during the month, members will be invoiced on the first of the month.

How Do I Pay My Invoice?

Payment Method on File: Do Nothing. Your payment method securely stored on your MBPC account will be charged within five (5) days after month end for the prior month’s balance. This is our preferred method of payment.

Credit Card or Check: Provide an alternative credit card or check at the front desk or by calling the Club 609.883.MBPC. You can also update your Payment Profile directly in your account on-line.

NOTE: All members are given a ten (10) day grace period to pay outstanding balances once invoiced before membership is suspended.

While we know emergencies arise, we appreciate your understanding of our stated cancellation policy below. These policies are designed to ensure optimal play for all our members and guests and allow waitlisted members sufficient time to register.

UNLIMITED PLAY MEMBERS: Court rentals and lessons must be canceled at least 24 hours in advance to avoid a fee being placed on your account equal to the rate that would have been charged to our “Pay as You Play” members.

ALL OTHER MEMBERS: Court rentals and lessons must be canceled at least 12 hours in advance to avoid the session being charged in full to your account.

UNLIMITED PLAY MEMBERS: Social (Open) plays must be canceled at least 12 hours before event start time to avoid a fee being placed on your account equal to the rate that would have been charged to our “Pay as You Play” members.

ALL OTHER MEMBERS: Social (Open) play must be canceled at least 12 hours before event start time to avoid the session being charged in full to your account.

Leagues, tournaments, round robins, clinics, and lessons are all subject to event specific cancellation policies indicated at time of registration and on player registration confirmation emails.

Data Privacy

MBPC will not share your personal information with any other organization. Additionally, credit card information stored in Court Reserve is not visible to MBPC and is securely protected and encrypted by our Credit Card processor, SafeSave.

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